Senior Hospitality Operations Manager Job Vacancy in Monrovia, Liberia – Tourism & Hospitality

Job Description

Position: Senior Hospitality Operations Manager

Company: Marriott International

Location: Monrovia, Liberia

Experience: 7-10 years

Education: Bachelor’s Degree in Hospitality Management

Employment Type: Full-time

Industry: Tourism & Hospitality

Department: Operations

Salary: 450,000 – 650,000 SSP

Vacancies: 1

Company Overview

Marriott International is a global leader in the hospitality sector, managing a diverse portfolio of brands that cater to travelers from all walks of life. Our commitment to excellence ensures that every guest experiences world-class service, comfort, and luxury. As we expand our footprint across Africa, we are looking for exceptional leaders to join our growing team. We pride ourselves on creating meaningful connections and providing unforgettable experiences through our dedication to service and innovation. Finding high-quality Liberia Jobs is essential for our growth strategy in the West African region.

Job Overview

The Senior Hospitality Operations Manager will play a pivotal role in overseeing the daily functions of our premier hotel properties in Monrovia. This role is designed for a strategic thinker who can balance high-level operational planning with hands-on management of front-of-house and back-of-house teams. You will be responsible for maintaining the highest standards of guest satisfaction, optimizing operational efficiency, and driving revenue growth through meticulous service delivery. This is a premier Career Opportunities in Liberia for a seasoned professional looking to make a significant impact in the luxury hospitality market. You will work closely with executive leadership to implement global brand standards while adapting to local market nuances.

Key Responsibilities

• Oversee all hotel departments to ensure seamless guest experiences and operational excellence.
• Develop and implement strategic operational procedures to enhance service quality and efficiency.
• Manage departmental budgets, labor costs, and procurement to maximize profitability.
• Lead, mentor, and train a diverse team of department heads and frontline staff.
• Monitor guest feedback and implement corrective actions to maintain high satisfaction scores.
• Ensure strict compliance with international health, safety, and security standards.
• Collaborate with the sales and marketing teams to drive occupancy and revenue.

Required Skills

• Advanced proficiency in Property Management Systems (PMS) and hospitality software.
• Exceptional leadership and conflict resolution abilities in a high-pressure environment.
• Strong financial acumen, including P&L management and cost control.
• Excellent verbal and written communication skills in English.
• Deep understanding of luxury service standards and guest relationship management.

Education

A Bachelor’s degree in Hospitality Management, Hotel Administration, or a related field is mandatory. An MBA or advanced certification in Hospitality Management is highly preferred.

Experience

Candidates must possess a minimum of 7 to 10 years of progressive experience in hotel operations, with at least 4 years in a senior management capacity within a luxury or five-star hotel environment. Proven track record of managing large teams and complex budgets is essential.

Salary

The offered salary for this position ranges from 450,000 to 650,000 SSP per annum, depending on experience and qualifications.

Benefits

• Competitive annual salary and performance-based bonuses.
• Comprehensive health and wellness insurance package.
• Global travel discounts and employee lodging programs.
• Professional development and leadership training programs.
• Paid time off and generous leave policies.

Training

• Intensive Marriott Brand Standard Certification.
• Advanced Leadership and Management Workshops.
• Specialized Guest Experience and Service Excellence Training.

Working Environment

The working environment is fast-paced, dynamic, and highly professional. You will operate in a luxury hotel setting that requires high energy, impeccable grooming, and a constant focus on detail. This role involves significant interaction with international guests and diverse staff members. For more information on Jobs in Liberia, please visit our portal.

Application Process

Interested candidates should submit their updated CV and a cover letter detailing their relevant experience through our official recruitment portal. We are looking for individuals who demonstrate a passion for service and a commitment to excellence. Please note that only shortlisted candidates will be contacted for interviews. This is a significant Job Vacancy in Liberia for those seeking Employment in Liberia.

Equal Opportunity Statement

Marriott International is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, or disability status. We are actively Hiring in Liberia and welcome applications from all qualified candidates.