Hotel Operations Manager Job Vacancy in Massaquoi, Liberia – Hospitality

Job Description

Position: Hotel Operations Manager

Company: Radisson Blu

Location: Massaquoi, Liberia

Experience: Minimum 5 years of progressive experience in hotel or resort management

Education: Bachelor’s degree in Hospitality Management or related field

Employment Type: Full-time

Industry: Hospitality

Department: Operations

Salary: SSP 1,500,000 – 2,500,000 per month

Vacancies:1

Company Overview

Radisson Blu is a world‑renowned hospitality brand with a strong footprint across Africa, Europe, Asia and the Americas. Known for delivering exceptional guest experiences, the brand combines contemporary design, locally inspired cuisine and a commitment to sustainable practices. In Liberia, Radisson Blu is expanding its portfolio to bring premium hospitality standards to new markets, creating vibrant workplaces and contributing to local economic growth. This expansion reflects the company’s dedication to creating high‑quality Liberia Jobs that support community development and tourism.

Job Overview

The Hotel Operations Manager will lead all operational aspects of the upcoming Radisson Blu property in Massaquoi, ensuring seamless service delivery, guest satisfaction and profitability. Reporting directly to the General Manager, the role oversees front‑office, housekeeping, food & beverage, maintenance and security teams. The successful candidate will implement brand standards, drive revenue growth, and foster a culture of excellence. This position offers a unique chance to shape a flagship hotel in a growing market, making it a standout opportunity among Jobs in Liberia. For more information about the company, visit https://liberiajobsearch.com/.

Key Responsibilities

• Direct daily operations across all hotel departments to achieve service excellence and brand compliance.
• Develop and monitor budgets, forecasts and financial performance indicators.
• Lead recruitment, training and performance management of staff, promoting a collaborative work environment.
• Implement guest feedback mechanisms and resolve issues promptly to maintain high satisfaction scores.
• Coordinate with sales and marketing teams to maximize occupancy and revenue.
• Ensure health, safety and security standards are rigorously applied.
• Drive sustainability initiatives aligned with Radisson Blu’s global environmental policies.

Required Skills

• Strong leadership and team‑building capabilities.
• Excellent communication and interpersonal skills.
• Proficiency in property management systems and Microsoft Office Suite.
• Analytical mindset with ability to interpret financial reports.
• Customer‑focused attitude with a passion for delivering memorable experiences.
• Problem‑solving aptitude and ability to make decisions under pressure.

Education

A Bachelor’s degree in Hospitality Management, Business Administration or a related discipline is required. Advanced certifications such as Certified Hotel Administrator (CHA) or equivalent are advantageous and demonstrate a commitment to professional growth.

Experience

Candidates must possess at least five years of progressive experience in hotel operations, with a proven track record of managing multi‑departmental teams in a luxury or upscale environment. Experience in emerging markets or within West Africa is highly valued, as it equips the manager to navigate local cultural nuances and market dynamics.

Salary

The compensation package ranges from SSP 1,500,000 to SSP 2,500,000 per month, commensurate with experience and qualifications. Performance‑based incentives are also part of the remuneration structure, aligning personal achievement with the hotel’s success.

Benefits

• Comprehensive health insurance covering employee and dependents.
• Paid annual leave and statutory holidays.
• Retirement savings plan with employer contribution.
• Employee discount on hotel services and partner establishments.
• Opportunities for international career mobility within the Radisson Blu network.

Training

• On‑boarding program covering brand standards, operational procedures and local market insights.
• Continuous professional development through workshops, webinars and industry conferences.
• Leadership coaching and mentorship from senior executives.

Working Environment

The role is based in a modern, purpose‑built hotel facility in Massaquoi, offering a dynamic and multicultural workplace. Employees benefit from a supportive culture that values innovation, diversity and community engagement. The hotel’s location provides easy access to local attractions, fostering a vibrant lifestyle for staff and guests alike.

Application Process

Interested candidates should submit an online application through the Radisson Blu careers portal, attaching a current resume and a cover letter outlining relevant experience and motivation. Applications will be reviewed on a rolling basis, and shortlisted candidates will be invited for virtual interviews followed by an on‑site assessment.

Equal Opportunity Statement

Radisson Blu is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of race, gender, age, religion, disability or sexual orientation. Our hiring practices reflect our dedication to fair Employment in Liberia and to providing Career Opportunities in Liberia for talented professionals.