Job Description
Position: Digital Payments Product Manager
Company: Ecobank Liberia
Location: Gbarnga, Liberia
Experience: 5+ years in digital payments product development
Education: Bachelor’s degree in Business Administration, Finance, or related field; Master’s preferred
Employment Type: Full-time
Industry: Banking & Financial Services
Department: Product Management
Salary: SSP 2,000,000 – SSP 3,500,000 per month
Vacancies:1
Company Overview
Ecobank Liberia is a leading pan‑African bank delivering innovative financial solutions across 33 African countries. With a strong presence in Liberia since 2005, Ecobank supports economic growth by providing retail, corporate, and digital banking services. The bank’s commitment to financial inclusion, technology‑driven products, and community development makes it a top employer for professionals seeking impactful careers in the banking sector. As part of the Ecobank Group, the Gbarnga branch plays a strategic role in expanding digital services to underserved markets, creating a vibrant environment for talent to thrive. Ecobank actively partners with local NGOs, universities, and fintech incubators to foster entrepreneurship and digital literacy, reinforcing its reputation as a catalyst for sustainable development in Liberia.
Job Overview
The Digital Payments Product Manager will lead the design, development, and launch of cutting‑edge payment solutions for Ecobank’s growing customer base in Liberia. Reporting to the Head of Digital Banking, you will collaborate with cross‑functional teams to translate market insights into product features that enhance user experience, increase transaction volumes, and drive revenue. This role is central to Ecobank’s strategy of expanding digital financial services and aligns with national goals for financial inclusion. You will be responsible for shaping the product roadmap, ensuring regulatory compliance, and delivering measurable business outcomes. For more information about Ecobank’s digital initiatives, visit https://liberiajobsearch.com/.
Key Responsibilities
- Define product vision, roadmap, and specifications for digital payment solutions, including mobile wallets, QR code payments, and online checkout.
- Conduct market research, competitor analysis, and customer interviews to identify unmet needs and growth opportunities.
- Work closely with engineering, design, compliance, and marketing teams to ensure timely delivery of high‑quality features.
- Develop business cases, pricing models, and performance metrics to evaluate product success.
- Manage product lifecycle from concept through launch, monitoring adoption and iterating based on feedback.
- Ensure compliance with local regulations, AML/KYC policies, and security standards.
- Represent Ecobank at industry forums, fintech events, and partner meetings to promote the bank’s digital agenda.
Required Skills
- Strong understanding of digital payments ecosystems, fintech trends, and banking regulations.
- Proven product management experience with a focus on mobile or online payment platforms.
- Excellent analytical, problem‑solving, and data‑driven decision‑making abilities.
- Effective communication and stakeholder management skills.
- Ability to lead cross‑functional teams in a fast‑paced environment.
- Proficiency in project management tools and agile methodologies.
Education
A Bachelor’s degree in Business Administration, Finance, Computer Science, or a related discipline is required. A Master’s degree or relevant certifications (e.g., PMP, Agile) are highly desirable.
Experience
Minimum five (5) years of experience in product management, preferably within digital payments, fintech, or banking. Demonstrated success in launching digital financial products in emerging markets is a strong advantage.
Salary
The position offers a competitive salary range of SSP 2,000,000 to SSP 3,500,000 per month, commensurate with experience and qualifications, plus performance‑based bonuses.
Benefits
- Health insurance coverage for employee and dependents.
- Retirement savings plan.
- Paid annual leave and public holidays.
- Professional development allowance.
- Employee assistance program.
Training
- On‑boarding program covering Ecobank’s systems, compliance, and culture.
- Continuous learning opportunities through workshops, webinars, and certifications.
- Mentorship from senior product leaders and fintech experts.
Working Environment
Ecobank Liberia offers a collaborative, inclusive, and technology‑focused workplace. The Gbarnga office provides modern facilities, high‑speed internet, and flexible working arrangements to support work‑life balance.
Application Process
Interested candidates should submit their updated resume and a cover letter outlining relevant experience through the online portal on our website. Applications will be reviewed on a rolling basis, and shortlisted candidates will be contacted for interviews.
Equal Opportunity Statement
Ecobank Liberia is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of gender, ethnicity, disability, or background.