Digital Banking Product Manager Job Vacancy in Gbarnga, Liberia – Banking & Financial Services

Job Description

Position:Digital Banking Product Manager

Company:Ecobank Liberia

Location:Gbarnga, Liberia

Experience:5+ years in digital product management within banking sector

Education:Bachelor’s degree in Business Administration, Finance, Computer Science or related field; Master’s preferred

Employment Type:Full-time

Industry:Banking & Financial Services

Department:Digital Banking

Salary:SSP 30,000 – 50,000 per month

Vacancies:1

Company Overview

Ecobank Liberia is a leading pan‑African banking institution with a strong presence across 33 African countries. Established in Liberia in 2005, Ecobank has built a reputation for delivering innovative financial solutions that empower individuals, SMEs, and large corporations. The bank’s commitment to digital transformation aligns with Liberia’s Vision 2030, fostering financial inclusion and economic growth. As part of its regional network, Ecobank Liberia offers a dynamic work environment where talent thrives, making it an attractive destination for professionals seeking career advancement in the banking sector.

Job Overview

The Digital Banking Product Manager will spearhead the design, development, and launch of cutting‑edge digital banking products tailored to the Liberian market. Reporting to the Head of Digital Banking, the role involves close collaboration with technology teams, compliance, marketing, and customer experience units to ensure seamless product delivery. This position plays a pivotal role in driving Ecobank’s digital strategy, enhancing customer satisfaction, and expanding market share. Candidates will be instrumental in shaping the future of banking in Liberia, contributing to the nation’s broader economic development.

For more information about Ecobank’s digital initiatives, visit the official portal here.

Key Responsibilities

• Lead end‑to‑end product lifecycle management for digital banking solutions, including mobile apps, online banking platforms, and fintech integrations.
• Conduct market research and competitor analysis to identify emerging trends and customer needs within Liberia and the wider West African region.
• Define product vision, roadmap, and feature specifications in collaboration with cross‑functional teams.
• Work closely with IT and cybersecurity teams to ensure robust, secure, and compliant product architecture.
• Develop pricing models, go‑to‑market strategies, and performance metrics to track product success.
• Coordinate user testing, gather feedback, and iterate on product enhancements to improve user experience.
• Ensure all digital products adhere to local regulatory requirements and international banking standards.
• Prepare and present regular product performance reports to senior leadership and stakeholders.

Required Skills

• Strong understanding of digital banking platforms, fintech ecosystems, and mobile payment solutions.
• Proven ability to translate business objectives into technical specifications.
• Excellent analytical, problem‑solving, and decision‑making capabilities.
• Effective communication and stakeholder management skills.
• Project management expertise with Agile/Scrum methodologies.
• Knowledge of Liberian banking regulations and compliance frameworks.
• Fluency in English; proficiency in French is an advantage.

Education

A Bachelor’s degree in Business Administration, Finance, Computer Science, Information Technology, or a related discipline is required. A Master’s degree or relevant professional certifications (e.g., PMP, Agile, CFA) are highly desirable and will be considered an asset during the selection process.

Experience

Minimum of five (5) years of experience in product management, preferably within digital banking or financial services. Demonstrated success in launching digital products, managing cross‑functional teams, and achieving measurable business outcomes is essential.

Salary

The successful candidate will receive a competitive monthly salary ranging from SSP 30,000 to SSP 50,000, commensurate with experience and qualifications. Additional performance‑based incentives and benefits are part of the compensation package.

Benefits

• Health insurance covering medical, dental, and vision care.
• Retirement savings plan with employer contributions.
• Annual performance bonus linked to product KPIs.
• Professional development allowance for certifications and training.
• Paid annual leave and statutory holidays.
• Employee assistance program and wellness initiatives.

Training

• Onboarding program covering Ecobank’s digital strategy, compliance, and technology stack.
• Continuous learning opportunities through internal workshops, webinars, and partnerships with fintech incubators.
• Mentorship from senior leaders in the Digital Banking division.

Working Environment

Ecobank Liberia offers a collaborative, inclusive, and technology‑driven workplace located in the heart of Gbarnga’s business district. Employees benefit from modern office facilities, flexible working arrangements, and a culture that encourages innovation and continuous improvement.

Application Process

Interested candidates should submit their updated CV and a cover letter outlining their relevant experience through the online application portal on the Ecobank careers page. Applications will be reviewed on a rolling basis, and shortlisted candidates will be contacted for a virtual interview followed by an on‑site assessment at the Gbarnga office.

Equal Opportunity Statement

Ecobank Liberia is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of gender, race, religion, age, disability, or sexual orientation. Our recruitment practices reflect our dedication to fairness and transparency.