Chief Hospitality Operations Director Job Vacancy in Gbarnga, Liberia – Tourism & Hospitality

Job Description

Position: Chief Hospitality Operations Director

Company: Marriott International

Location: Gbarnga, Liberia

Experience: 10+ years

Education: Master’s Degree in Hospitality Management

Employment Type: Full-time

Industry: Tourism & Hospitality

Department: Operations

Salary: 450,000 – 750,000 SSP

Vacancies: 1

Company Overview

Marriott International is a global leader in the hospitality sector, managing a diverse portfolio of brands that cater to travelers from all walks of life. Our commitment to excellence, service, and innovation has made us a household name in the tourism industry worldwide. As we expand our footprint across Africa, we are looking for visionary leaders to drive our mission forward. We pride ourselves on creating unforgettable experiences for our guests and fostering a culture of respect and inclusion for our employees. This role is pivotal in our strategic expansion within the West African region, ensuring that our standards of luxury and efficiency are maintained at every touchpoint.

For more information on our global presence, please visit liberiajobsearch.com.

Job Overview

We are seeking a highly accomplished Chief Hospitality Operations Director to lead our flagship luxury resort in Gbarnga. This executive-level position is responsible for overseeing all operational aspects of the property, including front office, food and beverage, housekeeping, and guest services. The successful candidate will be tasked with implementing strategic initiatives to enhance guest satisfaction, optimize operational efficiency, and maximize profitability. As a key member of the regional leadership team, you will play a crucial role in shaping the hospitality landscape in Liberia. This is a premier career opportunity for a professional who thrives in high-pressure environments and possesses a deep understanding of luxury service standards.

Key Responsibilities

• Direct and oversee all daily operations of the hotel to ensure seamless guest experiences.
• Develop and execute strategic operational plans to achieve financial and service objectives.
• Manage large-scale budgets and control operational costs without compromising quality.
• Lead, mentor, and develop a diverse team of department heads and staff members.
• Ensure strict adherence to international health, safety, and sanitation standards.
• Analyze market trends to identify new revenue streams and service enhancements.
• Collaborate with the marketing team to drive occupancy rates and brand loyalty.

Required Skills

• Exceptional leadership and strategic decision-making abilities.
• Advanced proficiency in hospitality management software and ERP systems.
• Deep understanding of luxury hospitality service protocols and guest relations.
• Strong financial acumen and experience in P&L management.
• Excellent communication and interpersonal skills in English.
• Ability to manage complex logistics in a developing market environment.

Education

A Master’s Degree in Hospitality Management, Business Administration, or a related field is required. A Bachelor’s degree with significant executive experience may be considered.

Experience

A minimum of 10 years of progressive experience in luxury hotel operations, with at least 5 years in a senior management or director-level role. Proven track record of managing large-scale hospitality assets is essential.

Salary

The offered salary range for this position is 450,000 to 750,000 SSP per annum, depending on experience and performance metrics.

Benefits

• Competitive executive compensation package.
• Comprehensive health and wellness insurance.
• Performance-based annual bonuses.
• Relocation assistance for qualified candidates.
• Global career mobility within the Marriott network.

Training

Successful candidates will undergo intensive leadership development programs and specialized luxury service training. We offer continuous learning opportunities through our global Marriott Academy. For more career insights, visit mozambiquejobsearch.com.

Working Environment

The working environment is fast-paced and dynamic, requiring presence on the hotel floor to engage with guests and staff. While primarily office-based for strategic planning, the role requires significant movement throughout the resort premises to ensure operational excellence.

Application Process

Interested candidates should submit their CV and a cover letter detailing their relevant experience through our official recruitment portal. We are looking for the best talent to join our team as we continue to offer exciting employment in Liberia. Please ensure all documentation is up to date. For more job vacancies, visit rwandajobsearch.com.

Equal Opportunity Statement

Marriott International is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, or disability status. We are actively hiring in Liberia and welcome applications from all qualified individuals seeking career opportunities in Liberia.