Chief E-commerce Operations Director Job Vacancy in Buchanan, Liberia – Retail & Digital Commerce

Job Description

Position: Chief E-commerce Operations Director

Company: Amazon Liberia

Location: Buchanan, Liberia

Experience: 10+ years

Education: Master’s Degree in Business Administration or related field

Employment Type: Full-time

Industry: Retail & Digital Commerce

Department: Operations & Digital Strategy

Salary: 450,000 – 750,000 SSP

Vacancies: 1

Company Overview

Amazon Liberia is a leading force in the digital transformation of the West African retail landscape. As part of a global mission to be Earth’s most customer-centric company, our local operations focus on bridging the gap between international supply chains and local consumer needs. We are committed to revolutionizing how people shop in Liberia by providing unparalleled convenience, speed, and variety. Our presence in Buchanan serves as a strategic hub for our regional logistics and digital fulfillment operations. We pride ourselves on innovation, customer obsession, and a high-performance culture that drives excellence across every touchpoint of the customer journey. By joining our team, you are not just taking a job; you are shaping the future of commerce in the region. We offer a dynamic environment where technology meets logistics to create seamless shopping experiences for millions.

Job Overview

We are seeking a visionary Chief E-commerce Operations Director to lead our digital marketplace expansion within Liberia. This high-impact role is central to our mission of scaling our online presence and optimizing our complex fulfillment networks. The successful candidate will oversee the entire digital lifecycle, from vendor management and platform optimization to last-mile delivery logistics. This is a critical leadership position that requires a blend of strategic foresight and operational rigor. You will be responsible for driving revenue growth, enhancing user experience, and ensuring that our operational infrastructure can support rapid scaling. As we continue to expand our footprint, you will play a pivotal role in navigating the unique market dynamics of Liberia. For more information on our mission, visit https://liberiajobsearch.com.

Key Responsibilities

• Develop and execute comprehensive e-commerce strategies to increase market share in the Liberian digital sector.
• Oversee the end-to-end supply chain, ensuring efficient inventory management and rapid order fulfillment.
• Lead a multi-disciplinary team of operations managers, digital specialists, and logistics coordinators.
• Optimize the digital customer journey to reduce friction and increase conversion rates.
• Manage relationships with key local and international vendors to ensure product availability and quality.
• Analyze complex datasets to identify market trends and operational bottlenecks.
• Implement advanced automation technologies within our fulfillment centers to drive efficiency.

Required Skills

• Expertise in large-scale e-commerce platform management and digital marketplace dynamics.
• Advanced strategic planning and organizational leadership capabilities.
• Deep understanding of West African logistics and last-mile delivery challenges.
• Proficiency in data-driven decision-making and predictive analytics.
• Exceptional communication and stakeholder management skills.
• Strong financial acumen and experience managing multi-million dollar budgets.

Education

A Master’s Degree in Business Administration (MBA), Supply Chain Management, or a related field is required. A Bachelor’s degree in a quantitative field may be considered with significant equivalent experience.

Experience

Candidates must possess a minimum of 10 years of progressive leadership experience in e-commerce, digital retail, or complex logistics operations. Proven track record of scaling digital platforms in emerging markets is highly preferred. Experience in managing large-scale teams and complex international supply chains is essential for success in this role.

Salary

The annual compensation package for this executive role is highly competitive, ranging from 450,000 to 750,000 SSP, depending on experience and performance metrics. This reflects the high level of responsibility and expertise required for this position.

Benefits

• Comprehensive health and wellness insurance package.
• Performance-based annual bonuses and equity incentives.
• Generous paid time off and parental leave.
• Relocation assistance for qualified candidates.
• Professional development and executive coaching programs.

Training

• Executive leadership development workshops.
• Advanced digital commerce certification programs.
• Specialized logistics and supply chain technology training.

Explore more career opportunities in Liberia by visiting https://zambiajobssearch.com/.

Working Environment

The working environment is fast-paced, innovative, and highly collaborative. You will operate out of our modern corporate headquarters in Buchanan, with frequent travel to various fulfillment centers and regional hubs. We foster a culture of continuous improvement where data-driven insights drive every decision. While the role is high-pressure due to the scale of operations, we provide the tools and support necessary to excel in a high-growth environment.

Application Process

Interested candidates should submit their CV and a comprehensive cover letter outlining their strategic achievements in the digital commerce sector. Our recruitment process includes an initial screening, a series of competency-based interviews, and a strategic case study presentation. We are looking for leaders who demonstrate passion for innovation and a commitment to excellence. For more job vacancy in Liberia, please monitor our portal regularly.

For additional regional insights, please visit https://southsudanjobsearch.com/job-vacancy-south-sudan/.

Equal Opportunity Statement

Amazon Liberia is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are hiring in Liberia to build a team that represents the diverse communities we serve.