Retail Operations Analyst Job Vacancy in Bensonville, Liberia – Retail

Job Description

Position: Retail Operations Analyst

Company: Shoprite Holdings Ltd.

Location: Bensonville, Liberia

Experience: 2-4 years

Education: Bachelor’s degree in Business Administration, Retail Management, or related field

Employment Type: Full-time

Industry: Retail

Department: Operations

Salary: SSP 2,500,000 – SSP 4,000,000 per month

Vacancies:1

Company Overview

Shoprite Holdings Ltd. is a leading multinational retailer with a strong presence across Africa, including a rapidly expanding network of supermarkets in Liberia. Known for its commitment to affordable quality goods, Shoprite has become a household name, delivering fresh produce, household essentials, and a wide range of consumer products to Liberian families. The company’s mission is to provide exceptional value while fostering sustainable growth and community development. As part of its strategic expansion, Shoprite is investing heavily in modernizing its supply chain, enhancing customer experience, and creating rewarding career pathways for Liberians. This dedication to excellence makes Shoprite an attractive employer for ambitious professionals seeking to shape the future of retail in Liberia. The Bensonville store serves as a key hub for the surrounding communities, offering a vibrant shopping environment and a platform for innovative retail solutions.

Job Overview

The Retail Operations Analyst will play a pivotal role in optimizing store performance, analyzing sales data, and supporting strategic initiatives that drive profitability and customer satisfaction. Reporting to the Store Manager, the analyst will collaborate with cross‑functional teams, including merchandising, logistics, and finance, to ensure seamless operations. This position offers a unique opportunity to influence business decisions, implement data‑driven improvements, and contribute to the overall success of Shoprite’s retail network in Liberia. For more information about Shoprite’s career opportunities, visit the official portal at https://liberiajobsearch.com/. This role is central to Shoprite’s vision of becoming the premier retailer in Liberia, and it aligns with the broader goal of creating sustainable employment and economic growth in the region.

Key Responsibilities

• Collect, analyze, and interpret sales and inventory data to identify trends, gaps, and opportunities for improvement.
• Develop weekly and monthly performance dashboards for store management and senior leadership.
• Collaborate with the merchandising team to optimize product assortment based on consumer preferences and sales performance.
• Monitor key performance indicators (KPIs) such as sales per square foot, stock turnover, and shrinkage rates.
• Provide actionable recommendations to enhance store layout, pricing strategies, and promotional effectiveness.
• Support the implementation of new retail technologies, including point‑of‑sale (POS) systems and inventory management tools.
• Coordinate with the logistics department to ensure timely replenishment and reduce out‑of‑stock incidents.
• Prepare detailed reports for internal audits and external regulatory compliance.
• Assist in training store staff on data‑driven decision‑making and performance monitoring.

Required Skills

• Strong analytical abilities with proficiency in Excel, SQL, or similar data analysis tools.
• Excellent communication skills for presenting findings to non‑technical stakeholders.
• Detail‑oriented mindset with a focus on accuracy and data integrity.
• Ability to work independently and as part of a collaborative team.
• Knowledge of retail operations, supply chain fundamentals, and customer behavior patterns.
• Proficiency in using POS and inventory management software.
• Problem‑solving attitude with a proactive approach to process improvement.

Education

Candidates must hold a Bachelor’s degree in Business Administration, Retail Management, Economics, Statistics, or a related discipline. Relevant certifications in data analytics or supply chain management are advantageous but not mandatory.

Experience

The ideal applicant will have 2‑4 years of experience in retail analytics, operations management, or a comparable role within a fast‑moving consumer goods environment. Experience working in an African market, particularly Liberia, is highly valued.

Salary

The compensation package ranges from SSP 2,500,000 to SSP 4,000,000 per month, commensurate with experience and qualifications. Performance‑based bonuses and incentives are also part of the total rewards structure.

Benefits

• Comprehensive health insurance covering medical, dental, and vision care.
• Retirement savings plan with employer contributions.
• Paid annual leave and public holidays in accordance with Liberian labor law.
• Employee discount program across all Shoprite stores.
• Transportation allowance for commuting to the Bensonville location.

Training

• On‑boarding program covering Shoprite’s retail systems, policies, and culture.
• Continuous professional development workshops on data analytics, retail trends, and leadership.
• Mentorship opportunities with senior analysts and store managers.

Working Environment

Shoprite offers a dynamic, inclusive, and collaborative workplace where innovation is encouraged. The Bensonville store features modern facilities, a supportive team culture, and a commitment to safety and employee well‑being. Employees enjoy a vibrant atmosphere that blends the energy of a bustling retail environment with the stability of a well‑structured organization.

Application Process

Interested candidates should submit their updated CV and a cover letter outlining their relevant experience through the online application portal on the Shoprite careers page. Applications will be reviewed on a rolling basis, and shortlisted applicants will be contacted for an initial interview. Successful candidates will undergo a competency‑based interview followed by a practical assessment to evaluate analytical skills.

Equal Opportunity Statement

Shoprite Holdings Ltd. is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of race, gender, age, religion, disability, or sexual orientation. Our hiring practices focus on merit, competence, and the potential to contribute to our mission of delivering exceptional retail experiences across Liberia.