Senior E-commerce Operations Manager Job Vacancy in Buchanan, Liberia – Retail & Digital Commerce

Job Description

Position: Senior E-commerce Operations Manager

Company: Amazon Liberia

Location: Buchanan, Liberia

Experience: 7+ years

Education: Master’s Degree in Business Administration or Supply Chain Management

Employment Type: Full-time

Industry: Retail & Digital Commerce

Department: Digital Operations

Salary: 450,000 – 750,000 SSP

Vacancies: 1

Company Overview

Amazon Liberia is a leading force in the digital transformation of the West African retail landscape. As part of a global network of innovation, our local operations focus on bridging the gap between international digital marketplaces and local consumer needs. We are committed to revolutionizing how people shop by providing seamless, efficient, and reliable e-commerce solutions. Our mission is to become the most customer-centric company in Liberia, leveraging cutting-edge technology to optimize logistics, warehousing, and last-mile delivery. By joining our team, you become part of a global movement that is redefining the future of commerce and creating massive employment in Liberia.

We pride ourselves on a culture of obsession with customer experience and operational excellence. Our Buchanan hub serves as a critical node in our regional distribution network, ensuring that products reach our customers with unprecedented speed and accuracy. We are looking for leaders who are not just managers, but innovators capable of navigating the complexities of emerging markets.

For more information on our global mission, visit https://liberiajobsearch.com.

Job Overview

The Senior E-commerce Operations Manager will be responsible for overseeing the end-to-end digital retail lifecycle within the Buchanan region. This role is critical for ensuring that our online platform translates into physical product delivery with maximum efficiency. You will lead a multidisciplinary team of logistics specialists, warehouse supervisors, and digital analysts to meet rigorous KPIs related to order fulfillment, delivery speed, and customer satisfaction. This is a high-impact role that requires a blend of strategic foresight and hands-on operational management. As we expand our footprint, you will play a pivotal role in scaling our digital infrastructure and optimizing our supply chain workflows to meet the growing demand for online shopping in the region.

This position offers unique career opportunities in Liberia for professionals looking to lead in the high-growth tech-retail sector. You will be at the forefront of the digital economy, managing complex systems that connect global suppliers to local consumers.

Key Responsibilities

• Strategize and implement scalable e-commerce operational workflows to improve order processing times.
• Manage large-scale warehouse operations, ensuring inventory accuracy and optimal storage utilization.
• Oversee last-mile delivery networks to ensure high rates of on-time and complete deliveries.
• Analyze real-time data to identify bottlenecks in the digital supply chain and implement corrective actions.
• Lead and mentor a diverse team of operations specialists and logistics coordinators.
• Collaborate with the digital marketing team to align inventory levels with promotional campaigns.
• Ensure all operations comply with local Liberian trade regulations and international shipping standards.

Required Skills

• Advanced proficiency in Enterprise Resource Planning (ERP) and Warehouse Management Systems (WMS).
• Expertise in data-driven decision-making and predictive analytics for demand forecasting.
• Exceptional leadership and cross-functional team management capabilities.
• Strong understanding of e-commerce logistics, including reverse logistics and returns management.
• Excellent communication skills in English, with the ability to report to international stakeholders.
• Proven ability to manage complex budgets and optimize operational costs.

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Education

Candidates must possess a Master’s Degree in Business Administration (MBA), Supply Chain Management, Logistics, or a related field. A Bachelor’s degree with significant relevant experience may be considered in exceptional cases.

Experience

A minimum of 7 years of experience in e-commerce operations, logistics management, or digital retail is required. Proven experience in managing large-scale distribution centers or complex supply chain networks is highly preferred. Experience in emerging markets is a significant advantage.

Salary

The monthly salary for this position ranges from 450,000 SSP to 750,000 SSP, depending on experience, qualifications, and performance metrics. This is a competitive package designed to attract top-tier talent in the region.

Benefits

• Comprehensive health and wellness insurance package.
• Performance-based annual bonuses and incentives.
• Generous paid time off and parental leave.
• Retirement savings plan and financial planning assistance.
• Subsidized meal programs and transport allowances.

Training

• Continuous professional development through Amazon’s global learning platforms.
• Specialized certifications in Lean Six Sigma and advanced logistics management.
• Leadership development programs for high-potential managers.

Working Environment

The working environment is fast-paced, technology-driven, and highly collaborative. While much of the strategic work is performed in a modern office setting, regular visits to the distribution centers and warehouse facilities are required to ensure operational standards are met. We foster a culture of safety, efficiency, and continuous improvement.

Discover more employment in Liberia by visiting https://southsudanjobsearch.com/job-vacancy-south-sudan/.

Application Process

Interested candidates should submit their CV and a cover letter detailing their experience in digital commerce and logistics through our official recruitment portal. Shortlisted candidates will undergo a series of technical assessments and behavioral interviews. We prioritize candidates who demonstrate a passion for innovation and customer service.

Equal Opportunity Statement

Amazon Liberia is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, or disability status.