Senior E-commerce Operations Director Job Vacancy in Buchanan, Liberia – Retail & Digital Commerce

Job Description

Position: Senior E-commerce Operations Director

Company: Amazon Liberia

Location: Buchanan, Liberia

Experience: 8+ years

Education: Master’s Degree in Business Administration, Supply Chain, or related field

Employment Type: Full-time

Industry: Retail & Digital Commerce

Department: Digital Operations

Salary: 450,000 – 750,000 SSP

Vacancies: 1

Company Overview

Amazon Liberia is a leading force in the digital transformation of the West African retail landscape. As part of a global mission to be Earth’s most customer-centric company, our local operations focus on bridging the gap between global marketplaces and local consumers. We specialize in high-velocity logistics, advanced digital storefront management, and seamless last-mile delivery solutions. Our presence in Liberia is growing rapidly, creating significant career opportunities in Liberia for professionals who are passionate about technology, customer service, and operational excellence. We pride ourselves on fostering an environment of innovation where every team member can thrive and grow.

By joining our team, you are not just taking a job; you are participating in a movement that is redefining how people access goods and services across the continent. We leverage cutting-edge technology to ensure that every transaction is secure, every delivery is timely, and every customer interaction is positive. For those seeking employment in Liberia, Amazon Liberia offers a world-class professional environment with global standards of excellence.

Explore more about our mission at https://liberiajobsearch.com.

Job Overview

The Senior E-commerce Operations Director will be responsible for overseeing the entire digital retail lifecycle within the Liberian market. This high-level leadership role involves managing large-scale fulfillment centers, optimizing digital storefront performance, and driving strategic growth in a highly competitive landscape. You will lead a multidisciplinary team of specialists to ensure that our e-commerce platform remains the preferred choice for consumers in the region. This role requires a deep understanding of digital consumer behavior, complex logistics networks, and data-driven decision-making.

As we continue hiring in Liberia, this position is critical to our expansion strategy. You will work closely with regional executives to align local operations with global corporate objectives, ensuring that our service levels meet the highest international standards. This is a pivotal role for a leader who excels in fast-paced, tech-driven environments and is looking for a significant challenge in the digital commerce sector.

Key Responsibilities

• Direct and oversee all e-commerce operational activities, including warehouse management, inventory control, and last-mile delivery.
• Develop and implement strategic initiatives to increase market share and customer retention within the Liberian digital market.
• Analyze complex datasets to identify operational bottlenecks and implement scalable technological solutions.
• Manage large-scale budgets and optimize operational expenditures to ensure maximum profitability.
• Lead and mentor a diverse team of operations managers, logistics specialists, and customer service leads.
• Collaborate with the technology team to enhance the user experience on the local digital platform.
• Ensure compliance with all local and international trade regulations and digital commerce laws.

Required Skills

• Expertise in e-commerce platform management and digital marketplace dynamics.
• Advanced proficiency in data analytics and business intelligence tools.
• Exceptional leadership and strategic planning capabilities.
• Strong understanding of complex supply chain and logistics management.
• Excellent communication and stakeholder management skills.
• Ability to navigate and influence in a multicultural corporate environment.

Education

A Master’s Degree in Business Administration (MBA), Supply Chain Management, or a related quantitative field is required. A Bachelor’s degree with significant relevant experience may be considered in exceptional circumstances.

Experience

Candidates must possess a minimum of 8 years of experience in e-commerce operations, digital retail, or high-volume logistics management. At least 4 of these years must be in a senior leadership or directorial capacity. Proven track record of scaling digital operations in emerging markets is highly preferred.

For more career insights, visit https://zambiajobssearch.com/.

Salary

The offered salary range for this position is 450,000 to 750,000 SSP per annum, depending on experience, qualifications, and performance metrics. This is a highly competitive package designed to attract top-tier talent.

Benefits

• Comprehensive health and wellness insurance package.
• Performance-based annual bonuses and equity incentives.
• Generous paid time off and parental leave.
• Professional development and continuous learning stipends.
• Relocation assistance for qualified candidates.

Training

• Global leadership development programs.
• Advanced technical training on proprietary e-commerce software.
• Supply chain optimization workshops.
• Continuous professional certification support.

Working Environment

The working environment is dynamic, fast-paced, and highly collaborative. While the role is based in our Buchanan regional hub, it requires frequent interaction with global teams via digital platforms. You will operate in a professional office setting with access to advanced technological tools and data visualization suites. This role requires a high degree of adaptability to manage the complexities of the Liberian logistics landscape.

Application Process

Interested candidates should submit their CV and a comprehensive cover letter through our official recruitment portal. We are looking for individuals who demonstrate a passion for innovation and a commitment to excellence. Please note that only shortlisted candidates will be contacted for the interview process. This job vacancy in Liberia is part of our ongoing commitment to building a world-class team.

For additional job opportunities across Africa, visit https://southsudanjobsearch.com/job-vacancy-south-sudan/.

Equal Opportunity Statement

Amazon Liberia is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.