Retail Operations Manager Job Vacancy in Yekepa, Liberia – Retail and Consumer Goods
Job Description
Position: Retail Operations Manager
Company: Shoprite Liberia
Location: Yekepa, Liberia
Experience: 3-5 years in retail operations
Education: Bachelor’s degree in Business Administration or related field
Employment Type: Full-Time
Industry: Retail and Consumer Goods
Department: Operations
Salary: 2,500,000 – 3,500,000 SSP
Vacancies:1
Company Overview
Shoprite Liberia is part of the Shoprite Holdings Limited, a multinational retail chain with a strong presence across Africa. Known for its commitment to quality, affordability, and community engagement, Shoprite Liberia aims to deliver exceptional shopping experiences while supporting local economic development. With operations spanning multiple sectors, the company prioritizes innovation, sustainability, and employee growth.
Job Overview
This Retail Operations Manager role is ideal for a dynamic professional seeking to lead retail operations in a fast-paced environment. The position involves overseeing daily store activities, optimizing customer satisfaction, and driving sales growth. Candidates will manage inventory, coordinate with suppliers, and implement strategies to enhance operational efficiency. Liberia Jobs and Jobs in Liberia are proud to partner with Shoprite Liberia for this opportunity.
Key Responsibilities
- Supervise store operations, including staffing, scheduling, and customer service.
- Monitor inventory levels, manage stock replenishment, and reduce shrinkage.
- Develop and execute sales strategies to meet revenue targets.
- Ensure compliance with company policies, health, and safety regulations.
- Collaborate with suppliers to maintain product availability and quality.
- Resolve customer complaints and enhance overall shopping experience.
Required Skills
- Proven leadership and team management experience in retail environments.
- Strong analytical skills for performance tracking and reporting.
- Excellent communication and interpersonal abilities.
- Proficiency in retail software systems and inventory management tools.
- Problem-solving skills to address operational challenges.
- Commitment to customer-centric service standards.
Education
- Bachelor’s degree in Business Administration, Retail Management, or related field.
- Advanced certifications in retail operations (e.g., CFA, PMP) are a plus.
Experience
- 3–5 years of progressive experience in retail operations or store management.
- Experience in a supervisory or managerial role within the retail sector.
- Track record of improving store performance and customer satisfaction.
Salary
2,500,000 – 3,500,000 SSP per month, commensurate with experience and performance.
Benefits
- Competitive salary with performance-based incentives.
- Health insurance coverage for employees and dependents.
- Employee discounts on retail products and services.
- Opportunities for career advancement and professional development.
- Flexible work schedules and paid annual leave.
Training
- Onboarding program to familiarize with company processes and culture.
- Leadership development workshops and retail operations training.
- Access to online learning platforms for continuous skill enhancement.
Working Environment
Shoprite Liberia fosters a collaborative, inclusive, and results-driven workplace. The role requires working in a retail store environment, which may involve standing for extended periods, lifting light to moderate weights, and occasional weekend shifts. The company ensures a safe and supportive atmosphere for all employees.
Application Process
Interested candidates should submit their updated CV and a cover letter to the company’s official portal. Shortlisted applicants will be contacted for interviews and further assessments. Applications must be submitted by [insert deadline].
Equal Opportunity Statement
Shoprite Liberia is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of gender, ethnicity, religion, or background.
