Job Description
Position: Data Center Operations Engineer
Company: Microsoft Corporation
Location: Harper, Liberia
Experience: 5+ years in data center operations, server hardware, and network infrastructure
Education: Bachelor’s degree in Computer Engineering, Information Technology, or related field
Employment Type: Full-time
Industry: Technology
Department: Engineering
Salary: SSP 2,500,000 – SSP 4,000,000 per month
Vacancies:1
Company Overview
Microsoft Corporation is a global leader in software, cloud services, and digital innovation. With a strong commitment to expanding technology access across Africa, Microsoft has established strategic partnerships with governments, NGOs, and private enterprises in Liberia. The company’s mission to empower every person and organization aligns with Liberia’s growing digital economy, creating a fertile environment for cutting‑edge data center initiatives.
In recent years, Microsoft has invested heavily in regional data infrastructure, ensuring reliable, secure, and scalable cloud solutions for businesses and public sector entities. The Harper data center project is a cornerstone of this strategy, designed to deliver low‑latency services to West African markets while fostering local talent development. This initiative supports Liberia Jobs, Jobs in Liberia, and broader Career Opportunities in Liberia by creating high‑skill technical positions.
Microsoft’s culture emphasizes inclusion, continuous learning, and sustainability. Employees are encouraged to innovate, collaborate across borders, and contribute to community programs that bridge the digital divide. The company’s presence in Liberia underscores its dedication to building resilient technology ecosystems that drive economic growth and improve the quality of life for citizens.
Job Overview
The Data Center Operations Engineer will be responsible for the day‑to‑day management of Microsoft’s Harper data center facilities. This role ensures optimal performance, reliability, and security of server hardware, networking equipment, and supporting infrastructure. The engineer will work closely with global teams to implement best practices, monitor system health, and respond to incidents with rapid, effective solutions.
As part of the Engineering department, you will play a pivotal role in scaling Microsoft’s cloud services across West Africa, directly contributing to Employment in Liberia and Hiring in Liberia initiatives. The position offers exposure to cutting‑edge technologies, including hyper‑converged infrastructure, AI‑driven monitoring tools, and advanced cybersecurity frameworks. For more information about Microsoft’s vision in Africa, visit https://liberiajobsearch.com/.
Key Responsibilities
- Monitor, maintain, and troubleshoot server hardware, storage arrays, and networking equipment.
- Implement and enforce security policies, including access controls and vulnerability remediation.
- Coordinate with global support teams to resolve escalated incidents and perform root‑cause analysis.
- Manage capacity planning, performance tuning, and resource allocation to meet service level agreements.
- Document operational procedures, incident reports, and configuration changes.
- Participate in on‑call rotation to provide 24/7 support for critical infrastructure.
- Lead hardware refresh cycles and oversee installation of new equipment.
Required Skills
- Strong knowledge of server hardware platforms (Dell, HPE, Cisco UCS).
- Proficiency with networking protocols, routing, switching, and firewalls.
- Experience with virtualization technologies (VMware, Hyper‑V, or Azure Stack).
- Familiarity with monitoring tools such as System Center Operations Manager or Azure Monitor.
- Solid understanding of ITIL processes and incident management.
- Excellent problem‑solving abilities and attention to detail.
- Effective communication skills for cross‑functional collaboration.
Education
A bachelor’s degree in Computer Engineering, Information Technology, Electrical Engineering, or a closely related discipline is required. Certifications such as Microsoft Certified: Azure Administrator Associate, Cisco CCNA, or CompTIA Server+ are highly desirable and demonstrate a commitment to professional growth.
Experience
Candidates must have a minimum of five years of hands‑on experience managing data center operations in a large‑scale environment. Prior exposure to cloud platforms, especially Microsoft Azure, will be considered an advantage. Experience working in emerging markets or with multinational teams adds valuable perspective to the role.
Salary
The compensation package ranges from SSP 2,500,000 to SSP 4,000,000 per month, commensurate with experience and qualifications. Salary is paid monthly and includes statutory benefits as required by Liberian labor law.
Benefits
- Comprehensive health insurance covering medical, dental, and vision.
- Retirement savings plan with employer matching contributions.
- Generous paid time off and public holiday schedule.
- Employee assistance program and wellness initiatives.
- Transportation allowance for commuting to the Harper site.
Training
- Access to Microsoft Learn platform for continuous skill development.
- On‑the‑job training with senior engineers and global experts.
- Certification sponsorship for Azure, Cisco, and other relevant credentials.
- Leadership development workshops and mentorship programs.
Working Environment
The Harper data center is a state‑of‑the‑art facility equipped with redundant power, cooling, and security systems. Employees work in a collaborative, safety‑focused environment that encourages innovation and knowledge sharing. The role requires occasional physical activity, such as equipment handling and rack installation, within a controlled environment.
Application Process
Interested candidates should submit their updated resume through the online portal on the Microsoft Careers page. Applications will be reviewed by the hiring team, and shortlisted candidates will be contacted for a virtual interview followed by an on‑site technical assessment at the Harper location.
Equal Opportunity Statement
Microsoft Corporation is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive workplace where all employees feel valued, respected, and empowered to achieve their full potential, regardless of gender, race, ethnicity, disability, or any other protected characteristic.