Hospitality Guest Relations Specialist Job Vacancy in Monrovia, Liberia – Tourism and Hospitality

Hospitality Supervisor
Monrovia
July 21, 2026
Full Time
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Job Description

Position: Hospitality Guest Relations Specialist

Company: Radisson Hotel Group

Location: Monrovia, Liberia

Experience: 3 years

Education: Bachelor’s Degree

Employment Type: Full-time

Industry: Tourism and Hospitality

Department: Front Office

Salary: 45,000 SSP – 65,000 SSP

Vacancies: 1

Company Overview

Radisson Hotel Group is a global leader in the hospitality sector, dedicated to providing exceptional service and memorable experiences to travelers worldwide. Our mission is to create unforgettable moments for our guests through personalized attention and world-class amenities. As we expand our footprint across Africa, we are looking for dedicated professionals to join our growing team. We pride ourselves on a culture of excellence, innovation, and inclusivity, ensuring that every guest feels at home from the moment they arrive. Finding high-quality Liberia Jobs is easier with our expanding network of international partners.

We operate a diverse portfolio of brands that cater to luxury, business, and leisure travelers. Our commitment to sustainability and community engagement makes us a preferred employer for those seeking meaningful Career Opportunities in Liberia. By joining Radisson, you become part of a global family that values integrity and professional growth above all else.

Job Overview

We are currently seeking a highly motivated and charismatic Hospitality Guest Relations Specialist to join our premier team in Monrovia. This role is critical to our success, as you will be the primary point of contact for our VIP guests and long-term corporate clients. The ideal candidate will possess a deep understanding of luxury service standards and the ability to anticipate guest needs before they are even expressed. This is a premier Job Vacancy in Liberia for individuals who excel in high-pressure environments and possess impeccable communication skills. You will play a vital role in maintaining our reputation for excellence and ensuring that every guest interaction is seamless and delightful. For more information on our global standards, visit https://liberiajobsearch.com.

Key Responsibilities

  • Act as the primary liaison for VIP guests, ensuring all special requests are met with precision.
  • Coordinate with the concierge, housekeeping, and food and beverage departments to ensure seamless guest experiences.
  • Resolve guest complaints and issues promptly and professionally to maintain high satisfaction levels.
  • Maintain an updated database of guest preferences to personalize future stays.
  • Assist in the training of front-desk staff on luxury service protocols.
  • Monitor guest feedback and implement strategies to improve service delivery.

Required Skills

  • Exceptional verbal and written communication skills in English.
  • Advanced problem-solving abilities and emotional intelligence.
  • Proficiency in Property Management Systems (PMS) and Microsoft Office Suite.
  • Strong organizational skills and the ability to multitask in a fast-paced environment.
  • A professional demeanor and a passion for the hospitality industry.

Education

A Bachelor’s degree in Hospitality Management, Tourism, Business Administration, or a related field is required for this position.

Experience

A minimum of 3 years of experience in a luxury hotel environment or a high-end customer service role is essential. Proven experience in guest relations or front-office management is highly preferred.

Salary

The monthly salary for this position ranges from 45,000 SSP to 65,000 SSP, depending on experience and performance metrics.

Benefits

  • Competitive salary and performance-based bonuses.
  • Comprehensive health and wellness insurance package.
  • Opportunities for international transfers within the Radisson Hotel Group.
  • Employee discounts at various global hotel properties.
  • Paid time off and professional development leave.

Training

  • Intensive luxury service excellence training.
  • Advanced Property Management System (PMS) certification.
  • Leadership and management development programs.
  • Cultural sensitivity and diversity training.

Working Environment

The working environment is dynamic, professional, and highly interactive. You will be working in a high-end hotel setting that requires a polished appearance and a positive attitude. While the role is primarily based in the hotel lobby and guest areas, it requires coordination across various departments. This is a significant Employment in Liberia for those looking to enter the international hospitality circuit. For more diverse roles, check https://www.eswatinijobsearch.com/.

Application Process

Interested candidates should submit their CV and a cover letter detailing their relevant experience through our official recruitment portal. We are Hiring in Liberia and look forward to reviewing applications from qualified professionals. Please ensure all documentation is up to date.

Equal Opportunity Statement

Radisson Hotel Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees regardless of race, religion, gender, or background.